Acuerdo de procesamiento de datos (APD)
Conforme al Art. 28 RGPD
Note: documento APD aún no finalizado. Esta página informa sobre la obligación legal de celebrar un APD. El documento APD completo se facilitará antes del lanzamiento. For questions, please contact transl.delta@gmail.com.
Esta es una traducción informativa no vinculante. La versión en alemán es la versión jurídicamente vinculante.
¿Por qué es necesario un APD?
When your practice enters patient data (e.g. names, phone numbers) into ClinicSlotHub, ClinicSlotHub processes that data on your behalf. In this case, your practice is the data controller (Art. 4(7) GDPR) and ClinicSlotHub is the data processor (Art. 4(8) GDPR).
Pursuant to Art. 28(3) GDPR, a written Data Processing Agreement (DPA) is legally required. Patient data must not be entered without a signed DPA in place.
¿Cuándo necesito un APD?
- In trial mode: No DPA required for internal tests without real patient data. Please do not enter real patient data until a DPA is in place.
- In production: A DPA must be signed before entering any real patient data.
¿Qué regula el APD?
- Subject matter and duration of processing
- Nature and purpose of the processing
- Type of personal data and categories of data subjects
- Obligations and rights of the controller (practice)
- Binding instructions to the processor (ClinicSlotHub)
- Technical and organisational measures (TOMs)
- Sub-processing arrangements (e.g. Supabase, Vercel)
- Data deletion or return upon contract termination
Solicitar un APD
The DPA document will be provided as a PDF or electronically signable document before go-live.
Contact: transl.delta@gmail.com
Subencargados del tratamiento
- Supabase Inc. — Database hosting & authentication (USA; SCCs)
- Vercel Inc. — Web hosting (USA; SCCs in place)
- Twilio Inc. (optional) — SMS/WhatsApp delivery, only when explicitly configured by the practice